Privacy Policy

At Vitaranify Creation (accessible via vitaranifycreation.in), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with us.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: When you make a purchase or create an account, we collect personally identifiable information, such as your:

  • Full Name

  • Shipping and Billing Address

  • Email Address

  • Phone Number

  • Payment Information (processed securely through third-party payment gateways; we do not store your full credit/debit card numbers or UPI PINs).

• Order & Transaction History: Details regarding the products you buy, order status, and shipping updates.

• Automatically Collected Data: When you visit our website, our servers automatically collect information such as your IP address, browser type, operating system, access times, and the pages you viewed directly before and after accessing the site.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

• Process and fulfill your orders, including sending order confirmations, invoices, and shipping updates.

• Communicate with you regarding customer service, inquiries, or support requests.

• Send you promotional emails, SMS, or WhatsApp updates regarding new anime merchandise, offers, and discounts (you can opt-out at any time).

• Improve our website functionality, product offerings, and user experience.

• Prevent fraudulent transactions, monitor against theft, and protect our business.

• Comply with legal and regulatory obligations under Indian laws.

3. Sharing of Your Information

We do not sell, trade, or rent your personal identification information to others. We may share information we have collected about you in certain situations:

• Third-Party Service Providers: We share your delivery address and contact details with trusted logistics and courier partners (e.g., Shadowfax and other shipping providers) strictly to deliver your orders.

• Payment Processors: Payments are handled securely through certified payment gateway partners who comply with industry security standards.

• Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Cookies and Tracking Technologies

We may use cookies, web beacons, and other tracking technologies on the website to help customize the site and improve your experience. Most web browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the website.

6. Your Rights & Choices

• Opt-Out of Marketing: You can opt-out of receiving promotional communications from us by following the unsubscribe link in the emails or contacting us directly.

• Access or Update Information: You can review, update, or request the deletion of your account information by reaching out to our customer support.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the “Effective Date” at the top of this policy.

8. Contact Us

If you have questions, concerns, or grievances regarding this Privacy Policy, please contact us at: